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Privacy Policy

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Introduction
At Campana Groups LLC ("Company", "we", "our", "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you engage with our services.

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Types of Information Collected
We may collect the following types of personal information:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Payment details (if applicable)

  • Any other information you voluntarily provide to us

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Method of Information Collection
Customer data is collected through the following methods:

  • Online forms completed on our website

  • Direct interactions via email or phone

  • Payment processing platforms

 

Purpose of Data Collection
The information we collect is used for the following purposes:

  • To provide and improve our services

  • To communicate important updates and information

  • To process transactions and manage billing

  • To send appointment reminders, call notifications, billing information, and promotional content (if consent is provided)

  • To respond to customer inquiries and provide support

 

Data Security Measures
We implement robust security measures to protect your data, including:

  • Encrypted storage solutions

  • Regular security audits

  • Access controls to limit data exposure

  • Secure data transfer protocols

 

Data Sharing
We do not share your personal information with third parties except in the following circumstances:

  • When required by law or regulatory obligations

  • When necessary to provide our services (e.g., payment processors)

  • Phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes under any circumstances

 

User Rights
As a user, you have the following rights regarding your personal information:

  • Access: Request a copy of the information we hold about you

  • Update: Correct or update your personal information

  • Delete: Request deletion of your data, subject to legal or contractual obligations

  • Opt-out: Withdraw consent for certain data uses (e.g., promotional emails or SMS)

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SMS Terms & Conditions 

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Effective Date: 01/01/2024

By providing your phone number and opting into SMS communications, you agree to these SMS Terms & Conditions.

Types of SMS Communications
If you have consented, you may receive text messages related to the following:

  • Appointment reminders

  • Call office notifications

  • Billing information

  • Promotions or offers (if applicable)

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Examples of Messages

  • “Thanks for choosing Campana. Here is your appointment reminder for Mon, 09/15 8:20 AM. Text STOP to opt out.”

  • “Our texting support line is busy right now! You’re in the queue, but please call 954-228-0706 for quicker assistance.”

  • “Your payment of $250 for accounting services is due on 9/30. Pay here: [link].”

  • “Campana has a new tax planning package! Call 954-228-0706 for more info.”

 

Message Frequency
Message frequency varies by communication type. For example, you may receive up to 2 SMS messages per week related to your appointments or billing.

 

Fees
Standard message and data rates may apply, depending on your carrier.

 

Opt-In Method
You may opt-in by checking the consent box on our website form.

 

Opt-Out Method
You may opt out at any time by replying “STOP” to any SMS message, or by contacting us directly.

 

Help
Reply with “HELP” or call 954-228-0706 for assistance.

Standard Messaging Disclosures
Message and data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for assistance. Please review our Privacy Policy and Terms of Use.

 

Contact Information
Campana Groups LLC
Email: info@campanagroups.com
Phone: 954-228-0706

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